FAQ
Frequently asked questions
Booking & Reservations
You can make a reservation by browsing our available properties, selecting your dates, and clicking "Book Now". You'll be guided through a simple booking process with secure payment options.
Yes, you can modify or cancel your booking up to 24 hours before check-in for a full refund. Changes to dates or guest count are subject to availability and may incur additional charges.
We accept all major credit cards, debit cards, bank transfers, and mobile payment options including Paystack and Flutterwave for your convenience.
As a show of good faith to our guests, no security deposit is required to stay at any of our locations. However, we expect our guests to reciprocate the gesture and take very good care of our amenities.
Property & Amenities
Our apartments are fully furnished living room and will equipped kitchen, air conditioning, TV, fresh linens, towels, and basic toiletries.
Most of our properties include complimentary parking. Some locations may have limited spaces or require advance arrangement. Check the property details or contact us for specific parking information.
Pet policies vary by property. Some apartments are pet-friendly with prior approval and additional fees. Please contact us before booking if you plan to bring a pet.
All our properties are non-smoking. Parties and events are generally not permitted to maintain peace for neighbors and property condition. Violations may result in immediate eviction and forfeiture of deposits.
Check-in & Check-out
No problem. The collection of key will be prearranged. All you need to do is contact your host for assistance at the phone number provided on your booking.
Contact our 24/7 support immediately. We'll arrange replacement keys or access codes. A replacement fee may apply depending on the security system used.
Policies & Guidelines
Free cancellation up to 24 hours before check-in for full refund. Cancellations within 24 hours are subject to a one-night charge. No-shows result in full booking charge.
Guest capacity is strictly limited to the number stated in your booking. Additional guests require prior approval and may incur extra charges. Unauthorized guests may result in booking termination.
All our properties are non-smoking. Parties and events are generally not permitted to maintain peace for neighbors and property condition. Violations may result in immediate eviction and forfeiture of deposits.
Contact our 24/7 emergency hotline immediately. For urgent issues like power outages or plumbing problems, we'll arrange immediate assistance or alternative accommodation if necessary.
We provide answers to all your questions.
Redefines luxury with world-class accommodations
Spread across four most popular cities, each thoughtfully designed to cater to your every need.
- Exquisite Experiences
- Unmatched Service
- Timeless Elegance
- Sustainable Luxury
- Culinary Excellence
- Exclusive Privacy